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See below the most common questions and answers about Ergosoft Roland DG Edition 3.
If you have a specific question, please get in touch with us clicking here.

 

Q - Can I update my software from Ergosoft Roland Edition 1 or 2 to Ergosoft Roland DG Edition 3? 
A - Yes, you can. Click here to update. It’s free until the end of January 2021.   


Q - Can I update the Ergosoft Roland DG Edition 3 for free?
A- Yes, you can. All the updates to the Edition 3 are always available free of charge.


Q - I already have the Ergosoft Roland Edition 2 Special Plus dongle. Can I add the XT-640S-DTG or the IU-1000F?
A - Yes. First, update to Ergosoft Roland DG Edition 3 version. Then, buy the related Roland ZT-1900 level 4 driver or IU-1000F driver.

Q - I'm buying a Roland Texart (RT-640, RT-640M, XT-640). Is the Edition 3 already included?
A - Yes, Ergosoft Roland DG Edition 3 is included with these machines.


Q - On which models is the Ergosoft Roland DG Edition 3 SPECIAL PLUS already included?
A - Ergosoft Roland DG Edition 3 SPECIAL PLUS is already included on XT-640S-DTG.


Q - I'm buying a Texart ZT-1900. Should I purchase my Ergosoft Roland DG Edition 3 SPECIAL PLUS separately?
A - Yes, for ZT-1900 and IU-1000F, it's available separately.


Q - I also have a cutting plotter. Is it supported by Ergosoft Roland DG Edition 3?
A - Yes, each Ergosoft Roland DG Edition 3, PLUS and SPECIAL PLUS supports several cutting plotters. To see the list of supported cutter devices, click here.


Q - Can I buy additional drivers for my Ergosoft Roland DG Edition 3?
A - Yes. Level 1,2,3, or 4 printing devices drivers can be bought separately as well as Cutter devices, both roll-to-roll and flatbed.



Q - How can I identify what level is my Roland printer?
A - To find out what Roland device is linked to a related Ergosoft level, click here.