CutStudio FAQ

The curved polyline outside of the art board is wavy if outputting the data to the CutStudio from any version of Adobe Illustrator.

Download the latest CutStudio AI-plug-in for Windows.

You can download it from this link http://dg4.roland.co.jp/en/cutting.html#gx34500

JPEG file can not be imported correctly.

Please check that the JPEG file is not saved as CMYK mode. A JPEG file saved in CMYK mode can't be imported correctly by CutStudio.
A JPEG file should be saved as RGB mode when importing into CutStudio.

Outline can not be extracted correctly from an imported JPEG file.

Please check that the JPEG file is not saved as CMYK mode. A JPEG file saved as CMYK mode can't be imported correctly.
Outline can't be extracted from that JPEG file. A JPEG file should be saved as RGB mode when importing into CutStudio.

 

On the CutStudio Plug-In for Mac, the crop marks are not displayed for SV-15/12/9.

The crop mark function is not supported on the CutStudio Plug-In for Mac. The crop mark alignment feature is available by using the STIKA Navi which is only available on Windows. We don't provide the STIKA Navi for Mac.

JPG image is imported in an incorrect size.

The size of JPG image can be changed by DPI. The default DPI setting in the CutStudio is 96 DPI. In Illustrator or CorelDraw, change the DPI settings to 96 DPI.

See illustration.

 

The object made by the drawing software is not imported properly.

Please check that there is no effect applied on the object. The original vector object itself never changes even if an effect is applied on it. Create the object without any effects.