Roland DG Care

What do I do when I have a technical problem?

When you have a problem with your Roland printer, please contact your authorized service center. They will do all the necessary to guarantee the continued functioning of your Roland machine. If needed a field engineer will pay you a visit in order to solve the problem.

You can also contact our help desk. Our technicians are always ready to help you in an efficient and timely manner. Just mail us a description of your technical problem and we will contact you as soon as possible.

When you have an urgent technical question, please don't hesitate to call us. You can contact our care department during business hours by phoning Roland DG North Europe at (+45) 8882 2000

How do I maintain my machine?

If you regularly maintain your machine, it will have a longer lifespan. Therefore, we advise you to follow the maintenance recommendations carefully. You can find these recommendations here.

Where do I find an authorized service center?

Your regular dealer can help you with all service related questions. Contact information for all Roland DG North Europe dealers can be found here.

During business hours, you are also welcome to contact our care department at headquarters in Alleroed at (+45) 8882 2000